Terms & Conditions

Last updated: 8/2/2025

1. Overview

QRXO (“we”, “our”, “us”) is a digital QR menu service for restaurants, cafes, and food businesses. By accessing or using QRXO (“the Service”), you (“the Restaurant” or “User”) agree to these Terms & Conditions. If you do not agree, please do not use our Service.

2. Eligibility

You must be at least 18 years old to create an account and use QRXO. By signing up, you confirm you meet this requirement.

3. Service Scope

QRXO provides a digital menu platform accessible via QR codes. We do not manage orders, payments, or any restaurant operations beyond providing the menu service. All food, pricing, and order-related responsibilities remain solely with the restaurant.

4. Subscription & Billing

QRXO operates on a subscription basis. Restaurants must pay in advance via supported Indian payment methods (Razorpay and others). Subscriptions auto-expire at the end of the paid period unless renewed manually. You may also pay for multiple months in advance; we will extend your subscription end date accordingly.

Refunds: We offer a 30-day money-back guarantee for new subscriptions. To receive a refund, you must return the physical QR stands provided (5 included in the Pro plan) in good condition. Refunds are processed manually within a reasonable timeframe.

Existing active plans cannot be canceled mid-cycle; access will remain until the end of the current billing period.

5. Flex Plan

Flex plan pricing is custom. It includes additional benefits such as multiple menus, more QR stands, priority support, and menu setup assistance. Flex plan users are bound by these same Terms.

6. Data & Privacy

We store restaurant metadata, dish information, photos, and related analytics. For diners (end users), we only collect anonymous IP addresses for basic view analytics. Diners are not required to log in or provide personal details. Restaurants must log in to manage their menu.

We do not sell or share your data with third parties except as required by law.

7. Content Ownership & Intellectual Property

Restaurants retain ownership of their own menu content (names, descriptions, photos). QRXO retains all rights to the platform, design, and underlying technology. Restaurants may not resell, copy, or redistribute our platform without permission.

8. Liability Disclaimer

QRXO is solely a digital menu platform. We are not responsible for:

  • Incorrect pricing or menu details entered by restaurants
  • Food quality, service, or safety issues
  • Customer disputes with the restaurant
  • Internet connectivity issues affecting menu access

Use of QRXO is at your own risk. We are not liable for any direct, indirect, or incidental damages arising from the use of the Service.

9. Account Suspension

We reserve the right to suspend or terminate any account for misuse, non-payment, illegal content, or violation of these Terms.

10. Service Changes

We may update features, pricing, or these Terms at any time. We will provide notice when significant changes occur.

11. Governing Law

These Terms are governed by the applicable laws of India. Any disputes shall be handled under the jurisdiction of the courts in Kolkata, West Bengal.

12. Contact

For questions about these Terms, please contact us at:

  • Email: help@qrxo.in
  • Phone: 62909 26117

By using QRXO, you agree to these Terms & Conditions.